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Kolaxo CCS is helping small businesses to engrave a good first impression when a customer calls at their helpline. We are giving facility that these businesses can outsource their customer contact center service to us and enjoy professional communicating with their customers to imprint a good first impression in their heart and mind. We always follow the law of the land either serving in United States or operating from any part of the world. We have developed a culture in our organization to not just obey customer’s instruction but also consider the laws at the same time. We are not involved in any kind of illegal or fraud activities. Our agents have knowledge about your industry and they are familiar with common problems with your customers hence they are in better position to handle them. Moreover, they give attention to detail which ultimately lead them to drive best solution to the problem that mutually beneficial for company and customer. Our service allows companies to create instant connection by appointing a real human to instantly answer every call. Our agents take every call within three rings that instantly connects your customers to your representative instead of phone tree or voicemail that irritate most of the callers and they drop call with talking to the agent.
Very nice sharing with us